Terms of Service

Last updated: 29 September 2026

Introduction

These terms apply to the website makvishan.com and to the products and services of Makvishan Technology (“we”, “us”), including Makvishan Commerce. By using our website or services, you agree to these terms. A signed proposal or agreement for your project takes priority over these terms where they differ.

1. Our services

We provide software development, IT consulting and software products. Makvishan Commerce is offered as a Code License, a Private Cloud setup on your cloud account, or a Fully Managed service. The scope, price and timeline of each engagement are set out in your proposal or order.

2. Your responsibilities

• Give accurate business information and keep your account credentials safe.
• Use our services only for lawful purposes, and sell only products you are legally allowed to sell.
• Hold the licences your business needs (for example GST registration and, for food, FSSAI).
• Keep your own accounts with third-party services in good standing (such as Razorpay, Shiprocket and Meta/WhatsApp) and follow their terms.

3. Your store and your customers

For Makvishan Commerce, you are the seller in every sale made through your store. You are responsible for your products, prices, delivery, returns, taxes and customer service, and for your store’s policies. Payments from your customers are processed by your own payment gateway account and settled to your bank account. We do not collect or hold your sales money.

4. Fees and payment

Fees are as stated in your proposal or plan and are payable in advance unless agreed otherwise. Prices are exclusive of GST unless stated. Unpaid fees may lead to suspension of hosted services after notice.

5. Intellectual property

We own the Makvishan Commerce platform and its code. Code License clients receive a licence to use and modify the code for their own business as set out in their licence; they may not resell or redistribute it. You own your content, brand, product data and customer data.

6. Availability and support

For hosted plans we aim to keep services available and to fix issues promptly, but we do not guarantee uninterrupted service. Planned maintenance will be announced where possible. Support hours and response times are as set out in your plan.

7. Third-party services

Our services connect to third parties such as Razorpay, Shiprocket, Amazon Web Services and Meta. Their services are governed by their own terms, and we are not responsible for their outages, fees or decisions.

8. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or lost data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

9. Suspension and termination

Either party may end a service as set out in the agreement or plan. We may suspend services for non-payment or unlawful use, after notice where possible. On termination we will help you export your data within 30 days.

10. Governing law

These terms are governed by the laws of India. Courts at Kallakurichi, Tamil Nadu have jurisdiction.

11. Contact